Shipping Policies

Shipping Policy

Thank you for shopping with NUVRA. We are committed to delivering your order efficiently and transparently. Below are the details of our shipping practices.

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Processing Time

All orders are processed within 1–3 business days. Custom or personalized items may require up to 5 business days for production.

• Orders are not processed or shipped on weekends or public holidays.

• During periods of high demand, processing times may be extended. You will be notified of any significant delays.

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Shipping Rates & Delivery Estimates

Note: Delivery times are estimates and may vary depending on location, carrier delays, or customs processing.

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International Shipping

We offer international shipping to most countries. Shipping costs and delivery times vary by destination and will be calculated at checkout.

• Customers are responsible for any customs duties, taxes, or fees incurred.

• Delays due to customs processing are outside our control.

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Order Tracking

You will receive a shipping confirmation email with a tracking number once your order has been shipped. Please allow up to 48 hours for the tracking information to update.

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Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us at [your email address] within 7 days of delivery. We will investigate the issue and, if necessary, send a replacement or process a refund.

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Address Changes

Please verify your shipping address at checkout. If you need to make changes, contact us within 12 hours of placing your order. Once your order has shipped, we cannot make changes to the delivery address.

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Contact

For any questions or concerns regarding your order or shipping, please contact us at:
Email: [support@nuvra.com]
Instagram: [@nuvra.wellness]